Canal de feedback para famílias

Fale com a equipe First English Day

Use this page for practice questions, family notes, or curriculum trust feedback. Please do not send child identity/contact details.

Escrever para a equipe First English Day

support@firstenglishday.com

For account, course access, or payment questions. Keep child identity, contact details, photos, and recordings out of email.

Percurso para enviar feedback

Como fazer uma pergunta hoje

  1. Revisar o contexto local

    Consulte a prática salva neste navegador antes de escrever.

  2. Escrever uma observação sobre a prática

    Send one parent observation without child identity details.

  3. Check support boundary

    Ask course access, support, and refund questions before payment.

Parta da prática mais recente, não de um formulário vazio.

Use the saved starter day and latest local note to decide what to ask. The form stays parent-only.

Começar o dia 1Abrir notas de práticaVer a posição no curso
Sinal de prática
No starter practice has been saved on this device yet.
Ação de prática
Comece o Dia 1 e deixe a primeira frase tocar.
O que escrever agora
O que facilitaria começar o Dia 1 em casa?
Início de uma observação breve

Escreva o que facilitaria começar o dia 1 em casa.

This panel only reads practice saved on this device. It does not attach progress to an account, send analytics, upload recordings, unlock paid access, or create child profiles.

Enviar feedback sobre a prática
Conte o que aconteceu antes ou durante uma sessão real de prática acompanhada por um adulto.

Use uma observação do adulto: o que aconteceu, quando a atenção caiu e o que precisa ser esclarecido.

Use this form for parent coordination only. Do not include a child's full name, school, photo, address, voice recording, follow-read audio, messaging handle, or other identity details. The form blocks obvious child identity/contact details before sending. Optional follow-read recordings do not need to be sent; the app does not save or upload audio.

Compartilhar observações da prática

Informe quantos segundos foram necessários para começar, quando a atenção caiu e se a estrutura da sessão transmitiu confiança suficiente para repetir.

Organizar a prática em casa

Pergunte como experimentar a prática inicial em casa ou como organizar o acompanhamento por e-mail.

Protect child privacy

Keep the message focused on parent observations. The starter practice does not need child identity/contact details, voice recordings, follow-read audio, or media uploads before repeat usage is proven.

Ask about course support before payment

Ask what course access should explain: daily practice scope, course fit, privacy boundary, and support expectations. This is not a checkout, billing, or child-profile request.

Support and refund questions

Ask support and refund questions before payment.

Use the practice note to ask about course access, setup help, guided course support, or refund expectations before your family is asked to pay. The answer should clarify the course, not handle payment.

Review course access guideInspect Level 1 sample
What families can ask before payment
  • Course access scope
    Ask what the course includes and inspect the Level 1 sample before any payment conversation.
  • Practice setup support
    Ask how home practice support would work when a practice note shows a family is stuck.
  • Refund expectations
    Ask how the written course scope and human support review would explain refund expectations before any payment conversation.
  • Privacy boundary
    Keep every note to parent observations; do not send child identity, contact details, recordings, or media.
Safe question starter

Use one parent observation plus one question: We tried Day 1; attention drifted when __. What should Level 1 support clarify before any payment?

What stays closed here

This page does not issue invoices, process refunds, create billing credits, start checkout, attach paid access, save child profiles, collect recordings, upload media, or unlock paid access.