Canal de comentarios para familias

Contacta con el equipo de First English Day

Use this page for practice questions, family notes, or curriculum trust feedback. Please do not send child identity/contact details.

Escribir al equipo de First English Day

support@firstenglishday.com

For account, course access, or payment questions. Keep child identity, contact details, photos, and recordings out of email.

Recorrido para enviar comentarios

Cómo plantear una pregunta hoy

  1. Revisar el contexto local

    Consulta la práctica guardada en este navegador antes de escribir.

  2. Escribir un comentario sobre la práctica

    Send one parent observation without child identity details.

  3. Check support boundary

    Ask course access, support, and refund questions before payment.

Parte de la práctica más reciente, no de un formulario vacío.

Use the saved starter day and latest local note to decide what to ask. The form stays parent-only.

Señal de práctica
No starter practice has been saved on this device yet.
Acción de práctica
Empieza el Día 1 y reproduce de verdad la primera frase.
Qué escribir ahora
¿Qué facilitaría empezar el Día 1 en casa?
Inicio para una nota breve

Escribe qué facilitaría empezar el día 1 en casa.

This panel only reads practice saved on this device. It does not attach progress to an account, send analytics, upload recordings, unlock paid access, or create child profiles.

Enviar comentarios sobre la práctica
Cuéntanos qué ocurrió antes o durante una sesión real de práctica acompañada por un adulto.

Utiliza una observación del adulto: qué ocurrió, cuándo bajó la atención y qué necesitas aclarar.

Use this form for parent coordination only. Do not include a child's full name, school, photo, address, voice recording, follow-read audio, messaging handle, or other identity details. The form blocks obvious child identity/contact details before sending. Optional follow-read recordings do not need to be sent; the app does not save or upload audio.

Compartir notas de práctica

Indica cuántos segundos hicieron falta para empezar, cuándo bajó la atención y si la estructura de la sesión inspiró suficiente confianza para repetir.

Organizar la práctica en casa

Pregunta cómo probar en casa la práctica inicial o cómo coordinar el seguimiento por correo.

Protect child privacy

Keep the message focused on parent observations. The starter practice does not need child identity/contact details, voice recordings, follow-read audio, or media uploads before repeat usage is proven.

Ask about course support before payment

Ask what course access should explain: daily practice scope, course fit, privacy boundary, and support expectations. This is not a checkout, billing, or child-profile request.

Support and refund questions

Ask support and refund questions before payment.

Use the practice note to ask about course access, setup help, guided course support, or refund expectations before your family is asked to pay. The answer should clarify the course, not handle payment.

What families can ask before payment
  • Course access scope
    Ask what the course includes and inspect the Level 1 sample before any payment conversation.
  • Practice setup support
    Ask how home practice support would work when a practice note shows a family is stuck.
  • Refund expectations
    Ask how the written course scope and human support review would explain refund expectations before any payment conversation.
  • Privacy boundary
    Keep every note to parent observations; do not send child identity, contact details, recordings, or media.
Safe question starter

Use one parent observation plus one question: We tried Day 1; attention drifted when __. What should Level 1 support clarify before any payment?

What stays closed here

This page does not issue invoices, process refunds, create billing credits, start checkout, attach paid access, save child profiles, collect recordings, upload media, or unlock paid access.